Asking isn’t the same as engaging, and engagement is only the beginning.  Where are you in your CX journey?

 

 

 

Customer experience is our passion

At Maru/edr, we’ve built our business around helping brands use our technology, advanced analytics, and advisory services to improve their end-to-end CX program.
Our best-in-class technology ensures that we reach the right customers, with the right questions, in the right way, to deliver real-time insights to stakeholders. More importantly, our team of experts helps you create differentiated customer experiences by going beyond CX measuring and monitoring.

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Listen

We’ve built all our technology from the ground up, integrating and processing multiple data points to tell your customer’s stories wherever, whenever.

interpret

Interpret

We focus on outcomes, not just measurement and are passionate about delivering tailored customer experience programs.

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Delight

We’ve been at the forefront of customer experience since 1999. Customer-centricity is what we’re all about.

We place customers at the heart of everything we do

Travel & Tourism

Financial Services

Retail

Consumer Services

Media and Tech

Delivering business outcomes through Technology and Advisory Services

1444480
Responses collected every month
35000
MB of data transferred daily
0
Delighting customers across five continents

We are an end-to-end CX firm and we will partner with you to develop a program that fits your needs and supports your desired business outcomes

Take a look at some of our solutions.

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